FAQ

Frequently Asked Questions

Find answers to the most common questions about IndoCheats.

General

IndoCheats is a trusted game enhancement provider that has been operating since 2011. We sell license keys for game enhancement software.
Our products are regularly updated to stay undetected. When a product is under maintenance, all active licenses are automatically paused so you don't lose any time.
Register an account, top up your balance, browse our products, and purchase a license key. The key will be available instantly in your dashboard.

License & Activation

After purchase, your license key is generated instantly. The timer only starts when you activate the key using our client software — not when you buy it.
HWID (Hardware ID) is a unique identifier for your computer. Your license is tied to your HWID when first activated. You get 3 free HWID resets per license.
No, each license is tied to one PC at a time. You can reset your HWID to switch to a different computer. Free resets: 3x. Additional resets cost $1.99.
Your active license is automatically paused. The timer stops and resumes only when the product comes back online. You won't lose any license time.
Your license duration starts counting from the moment you first activate it with our client software, not from the purchase date.

Payment & Balance

We accept QRIS, BRI VA, BNI VA, CIMB VA, Permata VA, Bitcoin (BTC), Ethereum (ETH), and USDT (BEP20).
QRIS and Virtual Account payments are confirmed within 1-5 minutes. Crypto payments require 1-3 network confirmations (usually 10-30 minutes).
All purchases are final. Once a license key has been generated, no refunds are provided. Please read our Terms of Service for details.
Minimum deposit is Rp 10,000 for local payments and $1.00 for crypto payments.

Reseller

Click "Reseller Program" on the homepage or go to /reseller/apply. Fill in the application form and wait for admin approval (within 24 hours).
Resellers get special pricing, access to the reseller panel to generate keys for customers, and a balance system for easy management.
You top up your reseller balance, then use it to generate license keys for your customers. The cost is deducted from your balance per key generated.

Support

Open a support ticket from your dashboard (Tickets menu) or use the live chat on our website.
Our support team is available 24/7. Response times may vary, but we aim to reply within a few hours.
First check the product status on our status page. If the product is "Down" or "Updating", your license is paused. If the product is operational, open a support ticket with your license key and issue description.

Still have questions?

Our support team is ready to help you.

Open Support Ticket